Privacy policy

This Privacy Policy is issued by Nimbull PTY LTD (ABN: 70 156 106 946), a company incorporated in Australia, with its registered office at Suite 4, Level 1, 102 Gloucester Street, The Rocks, NSW 2000, Australia.

This policy governs the manner in which your personal information, obtained through nimbull.ai, will be collected, used, and protected.
Nimbull PTY LTD is dedicated to keeping your details private. We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying you ("personal information"). Any information we collect in relation to you is kept strictly secured. We do not pass on, sell, or swap any of your personal details with anyone.

PROTECTING YOUR PERSONAL INFORMATION

This Privacy Policy is in addition to any other terms and conditions applicable to nimbull.ai. We welcome your comments and feedback. We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. We will notify registered users of material changes by email.

Personal information about visitors to nimbull.ai is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with course access, further services, or to answer or forward any requests or enquiries.

It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia and internationally, including the Australian Privacy Act 1988 (Cth), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

INFORMATION WE COLLECT

When you register for or use Nimbull.AI, we may collect the following categories of personal information:
  • Full name and email address
  • Phone number and postal address
  • Country of residence
  • Company name and company size
  • Professional information (job title, industry)
  • Course activity, progress, and assessment data
  • Payment information (processed securely by our payment provider; we do not store card details)
  • Communications you send to us
  • Technical data including IP address, browser type, and device information collected via cookies and analytics tools

USE OF INFORMATION

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Specifically, we use your information to:

  • Create and manage your Nimbull.AI account
  • Deliver course content, assessments, and certifications
  • Send you service-related communications and, where you have opted in, promotional material
  • Improve our platform and course content
  • Comply with our legal obligations
  • Measure and report on advertising performance via Google Analytics


Copies of correspondence sent from the website, and data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) used with Google Analytics, may be stored as archives for record-keeping and backup purposes only.

THIRD-PARTY DATA PROCESSORS

We use the following third-party platforms that may process your personal information on our behalf. Each operates under its own privacy policy and applicable data protection law:

  • LearnWorlds — our learning management system, which hosts course content and manages user accounts at nimbull.ai. See LearnWorlds Privacy Policy.
  • Google Analytics and Google Ads — website analytics and advertising performance measurement. We use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as Google advertising cookies) to report how our ad impressions and interactions relate to visits to our site. See Google Privacy Policy.
  • Payment processor — payment transactions are handled by our secure payment provider. We do not store credit card information on our servers.


We do not sell your personal information to any third party.

DISCLOSURE

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact, or bring legal action against anyone damaging, injuring, or interfering with our rights or property, users, or anyone else who could be harmed by such activities. We may also disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request.

SECURITY

We strive to ensure the security, integrity, and privacy of personal information submitted to our site, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

We will endeavour to take all reasonable steps to protect the personal information you transmit to us or from our online products and services. Once we receive your transmission, we will make our best efforts to ensure its security on our systems.

Our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

COOKIES

Cookies are data that a website transfers to an individual's device for record-keeping purposes. Cookies, which are industry standard and are used by most websites including those operated by us, can facilitate a user's ongoing access to and use of a site. They allow us to customise the website to your needs.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with some features of our online services.

We, along with third-party vendors including Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as Google advertising cookies) to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide our services to you. If you close your Nimbull.AI account or request deletion of your data, we will delete or anonymise your personal information within 90 days, unless we are required by law to retain it for a longer period (for example, for tax or audit purposes).

ACCESS TO INFORMATION

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

EUROPEAN UNION AND UNITED KINGDOM USERS (GDPR)

If you are located in the European Union or United Kingdom, the following additional rights apply to you under the General Data Protection Regulation (GDPR) or UK GDPR:

  • Right to access — you may request a copy of the personal data we hold about you.
  • Right to rectification — you may request correction of inaccurate or incomplete personal data.
  • Right to erasure — you may request deletion of your personal data where we no longer have a lawful basis to hold it.
  • Right to restriction of processing — you may request that we restrict processing of your data in certain circumstances.
  • Right to data portability — you may request your data in a structured, commonly used, machine-readable format.
  • Right to object — you may object to processing based on legitimate interests.
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.


Lawful basis for processing: We process your personal data on the basis of your consent (provided at registration), performance of our contract with you (delivering the Nimbull.AI course and services), and our legitimate interests in operating and improving our platform.

International transfers: Nimbull PTY LTD is based in Australia, which the European Commission has not issued an adequacy decision for. Where we transfer your data outside the EEA, we ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

To exercise any of your GDPR rights, contact us at contact@nimbull.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.

CALIFORNIA RESIDENTS (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to know — the categories and specific pieces of personal information we collect about you.
  • Right to delete — personal information we have collected, subject to certain exceptions.
  • Right to correct — inaccurate personal information.
  • Right to opt out of sale or sharing — we do not sell or share your personal information with third parties for their own marketing purposes.
  • Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights.


To submit a request, contact us at contact@nimbull.com. We will respond within 45 days.

LINKS TO OTHER SITES

We provide links to businesses outside of our website, as well as to third-party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

CHILDREN'S PRIVACY

Nimbull.AI is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete that information promptly.

CHANGES TO THIS POLICY

We reserve the right to modify this Privacy Policy at any time. Where changes are material, we  will notify registered users via email at least 14 days before the changes take effect. Continued  use of nimbull.ai after that date constitutes acceptance of the updated policy.

PROBLEMS OR QUESTIONS

If we become aware of any ongoing concerns or problems with our website, we will take these  issues seriously and work to address them. If you have any further queries relating to our  Privacy Policy, or you have a problem or complaint, please contact us:

  • Email: contact@nimbull.com
  • Post: Nimbull PTY LTD, Suite 4, Level 1, 102 Gloucester Street, The Rocks, NSW 2000, Australia


For more information about privacy issues in Australia and protecting your privacy, visit the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.We welcome your comments and feedback.
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